Pamela A. Rowland, PhD

Dr. Pamela Rowland trained as a behavioral scientist and has more than 30 years of clinical experience working with surgeons and physicians at Dartmouth, Tufts, Brown and the Universities of North Carolina, Tennessee and Vermont.  She evaluates faculty in clinical settings and has focused her research on physician-patient satisfaction, oral examinations and interviewing skills.  In addition, she identifies behaviors that may lead to risk management involvement.  She is the lead author on the first book for the development of Communication & Professionalism Competencies for Surgeons.


A nationally recognized evidence-based communications expert, Dr. Rowland is director of the national general surgery certifying examination preparation course, Clinical Performance and Oral Examinations in Surgery, The Surgery Certification Examination (CE) Review Course, a faculty member in the American Society of Plastic Surgeons Oral and Written Board Preparation Course, recipient of the 2004 Outstanding Teacher Award by the Association of Surgical Education and a 2010 & 2011 Pfizer Visiting Professorship in Health Literacy. In 2011, Dr. Rowland became the first Associate Chair of Education, for the Department of Surgery at the University of North Carolina School of Medicine.  She was the inaugural Associate Dean for Faculty Development and Professor of Surgery at the University of Tennessee in Knoxville, Tennessee. Dr. Rowland is currently Professor of Surgery at the University of Vermont and a member of the Federation of State Medical Boards (FSMB) and the Federation of State Physician Health Plans (FSPHP) Research Committee.


Dr. Rowland is known for her remediation techniques (behaviorial multiple regression analysis) to identify specific variables that result in poor outcomes or negative affects for physicians.   Her team designs successful treatment plans that can be incorporated into a clinic setting and monitored over time.